Welcome to
Shearwater Technology
A full-service customer retention agency
About us
Boosting customer loyalty and retention
Launched in 2025, Shearwater Technology focuses on turning your new users into loyal members. Through a dedication to the user experience at every turn, we will ensure that every one of your customers feels like a member of an exclusive club – boosting retention rates and revenue.
What we offer
Shearwater Technology is designed to take every interaction between your customers and your product and make it a positive one.
01
Technology driven solutions
Leveraging machine learning and data science to understand patterns in your customers behaviour to prevent churn and increase satisfaction.
02
Customer services
Live Chat, email, phone. However your customers want to contact, we will be there to boost their experience.
03
Reactivation
Complementing the CRM strategies of our partners with personal outreach and tailored offers to bring back those churned customers.
04
Retention
Segmented and personalised contact, 24/7. Whatever the time zone, we are here to ensure proactive outreach to prevent churn.
Contact us
Interested in working with us?
If you are interested in working with, or for Shearwater Technology, don’t hesitate to get in touch.
